Get in Touch With Us

Got a question about how we cover offshore sportsbook bonuses, spotted something that needs a second look, or want to flag an issue with a review? This page explains the best way to reach us and what happens once your message lands in our inbox.

How to Send Us a Message

Email is the most reliable way to reach our editorial team, and we read every message that comes in. Write to us at [email protected] and, where possible, tell us upfront what your message concerns — a specific review, a bonus term you think needs updating, or a general question about how offshore sportsbooks work. That helps us route it to the right person and get back to you sooner.

What We're Happy to Hear About

We cover a specific and fairly technical corner of the betting world, so most messages we get fall into a handful of categories:

• Bonus and offer accuracy — Welcome offers, reload bonuses, and their rollover requirements change from time to time. If you've noticed a term on our site that no longer matches what a sportsbook is advertising, tell us and we'll check it against current information.
• Payout speed and banking questions — If you have a question about how deposit or withdrawal methods work, including crypto options like Bitcoin, Ethereum, or stablecoins such as USDT, we can point you toward the relevant coverage or clarify what we've published.
• Corrections — We aim for our editorial ratings and offer details to reflect what's actually available. If something looks outdated or inaccurate, flagging it helps us keep the site useful for everyone.
• General feedback — Suggestions for topics to cover, or thoughts on how we present comparisons, are genuinely useful when we plan future content, including pages like our Best Non GamStop Casinos guide.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER, available around the clock.

What to Expect After You Reach Out

A real person reviews every message — we don't rely on automated replies to stand in for an actual response. Our target is to respond within a couple of working days, though it can take a little longer during busier periods. We'll always follow up, even if the answer is simply that we need more time to look into something.

Before You Contact Us About a Specific Sportsbook

A few things are worth knowing if your message relates to a particular operator we cover, such as those featured in our rankings:

• We research and review offshore sportsbooks based on publicly available information, published terms, and how they compare against each other — we do not act on behalf of any operator and cannot resolve individual account, deposit, or withdrawal disputes.
• If you're having a problem with a specific sportsbook — a delayed payout, a bonus dispute, or a verification issue — that's a matter to raise directly with the operator's own support team, since offshore books sit outside US state regulation and we have no authority over their account decisions.
• We can, however, use reports like this to inform how we assess a sportsbook's reliability going forward, so detail is genuinely helpful even if we can't intervene directly.

A Word on What This Site Is (and Isn't)

Offshore Betting Sites is an independent comparison resource. We rank and describe offshore sportsbooks — operators licensed outside the US in jurisdictions such as Curaçao, Panama, or Costa Rica — based on factors like odds quality, market coverage, bonus terms, payout speed, and banking options. These sites are not licensed or regulated by any US state, and using them means operating without the player protections that regulated US sportsbooks provide. We don't offer legal or tax advice on your individual situation; for anything specific to your state's laws or your own tax obligations, consult a qualified professional.

Betting always carries the risk of losing money, and with offshore operators there's an added layer of risk around payout reliability that doesn't exist with regulated books. Nothing on this site should be read as a guarantee of profit or as encouragement to bet beyond what you can comfortably afford to lose. All content here is intended for readers who are 21 or older.

Reaching Out

Whether it's a quick correction, a question about how a bonus's wagering requirement works, or feedback on how we've laid out a comparison, we'd rather hear from you than have inaccurate or unclear information sit on the site. Drop us a line at [email protected] and we'll take it from there.